Christmas Postage Guidelines & Production Update

Christmas Postage Guidelines

Christmas is approaching, and we recommend the following Holiday Shipping Deadlines to guarantee delivery by Christmas:

Standard Post in Australia - Orders placed by 11 pm, Sunday, 8th of December
Express Post in Australia - Orders placed by 11 pm, Thursday, 12th of December
International - No longer guaranteed

December Production Update

The holiday season rush has well and truly kicked in. Products sold over the past month have surpassed our forecast and projections. The high volumes, together with the complicated implementation of the new print system, has impacted on production times for almost all orders.

Orders placed around Mid-November to end of November may see production times of around 10 business days. We understand this is above our previously forecasted 8 business days, and do apologise to all customers affected by it.

There is, however, good news! Our printing company are confident that hit the peak of our production delays. Their new Aeoon print system (the first Aeoon DTG Industrial Printer in Australia) has kicked into gear and is thumping through the backlog of orders. They are running three shifts daily until Christmas as well.

The majority of regular post orders have also been upgraded to EXPRESS POST at no extra cost if the production time has been over five business days.

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